This Privacy and Cookies Policy (“Policy”) explains how LastRelease (operated by Staybit, Inc. “we”, “us”, or “our”) collects, uses, and discloses personal data and information through our websites (lastrelease.io, app.lastrelease.io, and associated subdomains) and related services (the “Services”). By accessing or using our Services, you (“User” or “you”) agree to the practices described herein, as well as to our Terms of Service.

1. Introduction

LastRelease is a platform that enables companies to publish product announcements, release notes, and changelogs with customizable branding and integrated analytics. We are committed to protecting your privacy and ensuring compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

2. Information We Collect

Personal Information

When you register or use our Services, we collect the following:

Basic Information: First name, last name, and email address.
Content You Create: Product announcements (including text and images) and company details (e.g., company name, logos, and other imagery).

Non-Personal Information

We also gather technical and usage data through automated technologies (e.g., cookies), which may include:

Browser type and version
Device information
IP address (processed in accordance with applicable law)
Usage patterns and aggregated data

3. How We Use Your Information

We use the information collected for the following purposes:

Service Delivery and Improvement:

To provide, personalize, and enhance our Services, ensuring a seamless experience as you create and manage product announcements.
User Authentication and Security:

To secure and manage user access via our authentication provider.
Customer Support:

To respond to your inquiries, resolve issues, and provide technical support when you contact us.
Notifications:

To inform you about changes to our Services, updates, and other relevant announcements.
Analytics and Service Improvement:

To gather and analyze data that helps us understand usage patterns, identify trends, and improve our Services.
Marketing:

To provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about, unless you have opted out of receiving such communications.
Payment Processing:

To process transactions via our payment processor and manage any related financial activities.

4. Third-Party Data Processing

We engage the following third-party service providers to support various aspects of our Services. For each provider, we encourage you to review their respective privacy policies for additional details on how your data is processed:

Clerk (Authentication):

Processes user authentication and related security functions.

Clerk Privacy Policy
PostHog (Analytics):

Collects analytics data to monitor usage and improve our Services. Our analytics are hosted on PostHog’s EU instance.

PostHog Privacy Policy
Sentry (Error Tracking):

Monitors errors and tracks issues to ensure optimal performance.

Sentry Privacy Policy
New Relic (Performance Monitoring):

Tracks performance metrics and provides operational insights.

New Relic Privacy Policy
Stripe (Payment Processing):

Handles payment transactions and related data processing.

Stripe Privacy Policy

These providers are contractually obligated to maintain confidentiality and adhere to strict data protection standards consistent with this Policy and applicable law.

5. Data Retention

We retain your personal data only for as long as is necessary:

To provide and maintain our Services,
To comply with our legal obligations,
To resolve disputes or enforce our agreements.

In compliance with GDPR and CCPA, you have the right to request the deletion, correction, or restriction of your data. Although we do not set a fixed retention period, our internal processes are designed to adjust as needed to meet all regulatory requirements. Requests regarding data retention and deletion will be addressed promptly and in accordance with applicable law.

6. Cookies and Similar Technologies

We use cookies and similar technologies to ensure the optimal performance and security of our Services. These technologies enable essential functionalities and help us enhance your experience. Our cookies fall into the following categories:

Strictly Necessary Cookies:

Essential for the operation of the Services, including user authentication and security.
Performance and Analytics Cookies:

Help us analyze how visitors interact with the Services, enabling improvements to functionality and performance.
Functionality Cookies:

Allow the Services to remember choices you make (such as language preferences) to provide enhanced, personalized features.
Advertising Cookies:

Used to deliver tailored advertisements and promotional content.

At this time, our Services do not provide an on-site mechanism for opting out of cookies. However, you may manage or disable cookies via your browser settings. Please note that restricting cookies may affect the functionality of our Services.

7. International Data Transfers

While our primary data storage and processing occur within the European Union, certain third-party service providers (such as payment processors and analytics tools) may process data on servers located in other jurisdictions, including the United States. We take appropriate measures, such as standard contractual clauses and other safeguards, to ensure that any international data transfers comply with applicable legal requirements.

8. Your Rights Under GDPR and CCPA

Depending on your jurisdiction, you have certain rights regarding your personal data, including the right to:

Access the information we hold about you,
Correct inaccurate or incomplete data,
Delete your data (subject to certain exceptions),
Restrict or object to processing,
Data Portability – receive your data in a structured, commonly used format.

To exercise these rights, please contact us at [email protected]. We will respond to your requests in accordance with applicable laws.

9. Data Security

We implement technical and organizational measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction. Although no method of data transmission over the internet is entirely secure, we use commercially acceptable measures to protect your personal information.

10. Changes to This Policy

We may update this Policy periodically to reflect changes in our practices or regulatory requirements. The revised Policy will be posted on our website with a new effective date. Your continued use of our Services constitutes your acceptance of any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].

Staybit, Inc. Registered in the state of Delaware.